Published in 2020, this 4-page report describes what the Kettering Foundation and the National Issues Forums (NIF) network have learned about "what derails useful communication between leaders and the public and what promotes it."
Perhaps the principal takeaway from the NIF health-care forums over nearly four decades is that when typical Americans deliberate together, they tend to reach judgments that are reasonable, thoughtful, and possibly easier to act on than what emerges from polls and town hall meetings.